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Onsite Technician

Deer Park, New YorkFull-time
$45,000 - $60,000 annually
About the Job
The Deer Park School District is seeking an Onsite Technicians to join a highly collaborative and service-focused team.

This position supports a variety of operational, organizational, communication, customer service, project, and technology-related functions throughout the district.  The successful candidate will be a self-starter who enjoys helping others, solving problems, learning new skills, and contributing to meaningful work that benefits students and staff. We welcome applicants from a variety of professional backgrounds.  While technology experience is beneficial, it is not required.  Strong communication skills, professionalism, organization, reliability, initiative, and a willingness to learn are considered equally important.

The ideal candidate is adaptable, detail-oriented, positive, and capable of managing multiple responsibilities while working independently and as part of a team.

Salary: $45,000.00 - $60,000.00 
                                                                                                                                          
What You'll Do:
  • Address tickets in the ticketing system.
  • Record and maintain inventory of assets.
  • Support the staff and educational needs of the school building(s).
  • Support Windows workstations.
  • Troubleshoot Chromebooks (repair, optimize & reimage).
  • Install and provide immediate support for classroom technology, including projectors, document cameras, and interactive whiteboards/displays.
  • Contribute to shared Knowledge Base to improve team response times.
  • Prioritize daily activities including tickets and administration requests.
  • Perform other job-related duties as assigned.
                                                                                                                                          
What You Bring:
  • 2+ years of customer service experience.
  • 1-3 years of technical experience, deskside preferred.
  • Patience and the ability to explain technical concepts to non-technical staff.
  • Ability to work in a high-activity environment with frequent interruptions.
  • Understanding of classroom technology.
  • Familiarity with ticketing systems.
  • CompTIA A+ Certification preferred.
  • Valid driver’s license and daily vehicle availability required to support local travel requirements across all District facilities.
  • Able to lift 50+ pounds.
About Custom Computer Specialists
CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years. Expressed simply in our tagline – Right People, Right Results, Right Careers! Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work. It’s why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible.